Privacy Policy

Information you give us: your name, email, phone, delivery or pickup details, company, order specifications, saved quotes, contractor applications and messages you send us.

Payment information: card payments are processed by our payment processor, Stripe. We never see or store your full card number.

Site usage: we keep privacy-friendly statistics such as pages viewed and products configured. We do not record your screen or capture what you type into forms for analytics. Optional cookies are used only with your consent through our cookie banner.

To build, price, ship and support your order. To send order confirmations, approval requests and status updates. To prepare freight estimates. To manage contractor accounts. To improve our website. To meet legal, tax and accounting obligations.

Only the service providers needed to run your order: our payment processor, freight carriers (for example FedEx Freight), our door and window manufacturers (your specifications and delivery details), and our email and hosting providers. We do not sell your personal information or share it for cross-context behavioral advertising.

We keep order and payment records for as long as needed for warranty, tax and accounting purposes, generally seven years. You can ask us to delete other information sooner.

You can ask to see, correct or delete your personal information, and you can unsubscribe from marketing email at any time. Depending on your state (for example California, Colorado, Virginia or Montana), you may have additional rights, including the right to opt out of sale or targeted advertising. We do neither. To make a request, email us using the address below. We will not treat you differently for exercising your rights.

We use reasonable safeguards, including encryption in transit and limited staff access. Our site is not intended for children under 13, and we do not knowingly collect their information.

We will post any update here and change the date above.